Privacy Policy
Responsible for the treatment
The company responsible for the processing of your data under this Privacy Policy is:
EIKONOS S.A.
TAX ID: A08948846
Address: MARINA, 32 08940 CORNELLÀ DE LLOBREGAT
E-mail address: eikonos@eikonos.com
Web: eikonos.com/
Phone: 934397305
At EIKONOS S.A., we recognize the importance of protecting your personal information and are committed to treating it with
responsibly and in compliance with data protection laws.
This privacy policy is intended to regulate all aspects related to the processing of data of the different users
who browse or provide their personal data through the different forms located on the website.
Personal Data
A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose
collect personal data that the user communicates to us: name, surname, email, telephone, postal address,
population, etc., as well as all those data that voluntarily provide us through any of the social networks of
which the user is registered. In this case, privacy will depend on the configuration established by the user as well
as the terms and conditions of the social network itself.
The user’s visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in
case of providing them, the data will be treated lawfully subject at all times to the principles and rights contained in
the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.
Purpose, duration and legitimacy of the treatment:
The data provided by the user will be used for the following purposes:
- To attend the request or request made by the user through the contact form located on the web. We collect and
process the user’s personal data in order to process and manage your request, an inquiry or any request
made through this form. We will keep this data for the time necessary to give
compliance with your request and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy of the processing of data will be the consent given by the user by selecting the box
acceptance of our privacy policy before sending the request. The user has the right to revoke his
consent at any time without affecting the lawfulness of the processing based on the consent prior to
its withdrawal. - Improve your experience when browsing the web. We will keep this data as long as the user does not revoke their
consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years
.
The basis of legitimacy to improve your experience when browsing the web is the consent given by the user to
accept cookies. The user has the right to revoke their consent at any time without affecting the
lawfulness of the treatment based on the consent prior to its withdrawal. - Manage our social networks and send you information about our activities and products. We will keep this data
as long as the user does not revoke their consent to the processing of the same and for the time
established by law with a minimum duration of 3 years.
The legitimate basis for managing our social networks and send you our activities and news is the consent
that you give us to do so. The user has the right to revoke their consent at any time without affecting
the lawfulness of the processing based on the consent prior to its withdrawal. - Send bulletins and newsletters about EIKONOS S.A. products. Under the user’s consent we collect and process
your personal data in order to send you information about our products and services. This data will be kept by
as long as the user does not revoke his consent to the treatment of the same and for the time established by the law
with a minimum duration of 3 years.
The basis of legitimacy of the processing of data will be the consent given by the user to select the box
acceptance of our privacy policy before subscribing to the newsletter in the form provided for this purpose in the
web. The user has the right to revoke their consent at any time without affecting the lawfulness of
treatment based on consent prior to its withdrawal. - Manage the WhatsApp chat service offered on our website for any questions about our
services/products. In order to constantly improve the quality of our customer service, we record the
chat history for analysis and improvement purposes. These records are deleted once evaluated and having fulfilled the time
established by law with a minimum duration of 3 years.
The basis of legitimacy is the consent you give us for use of the service. The user has the right to revoke their
consent at any time without affecting the lawfulness of treatment based on prior consent to
its withdrawal.
Assignment or communication of personal data and international transfers
Your data will not be communicated or disclosed to third parties, unless there is a legal obligation or those providers linked
to the Responsible acting as processors.
Our servers are located in the European Union, and in general, we hire service providers located
also within the European Economic Area or in countries that have been declared with an adequate level of protection.
If we need to use external service providers that require the transmission of personal data outside the European Union
or in countries that have not been declared with an adequate level of protection, we will make sure to guarantee the security
and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules,
exceptions or any other instrument approved by the supervisory authority that provides adequate guarantees for the
performance of the international transfer of data.
Likewise, EIKONOS, S.A. makes available the WhatsApp application for interested persons to contact the
RESPONSIBLE by this means. In this regard, we inform that although the servers of the WhatsApp application for users of the
EU are located in Ireland, there could be communications with US servers that would involve an international transfer of data
which is carried out with full guarantees in accordance with the Decision Adequacy regarding the Privacy Framework of
EU-US data of July 10, 2023.
Data update
It is important that in order for us to keep the personal data updated, the user informs us whenever there has been
any change in them, otherwise, we are not responsible for the veracity of the same.
The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds
with the real situation, that it is updated and accurate, being obliged to communicate any changes.
Third Party Data
If the user provides data of third parties for any purpose to EIKONOS S.A., he/she guarantees that he/she has obtained this data from
in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information
provided is accurate and truthful.
Mandatory nature of the information requested
All our forms have an asterisk (*) in the required fields. If the user does not provide these fields, or does not check
the acceptance box of the privacy policy, the sending of the information will not be allowed.
Rights of interested parties
You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data
undergoing processing. You have the right to update them and request the rectification of data that are inaccurate or request the
deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation in the
processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to
data portability. Similarly, you have the right not to be subject to decisions based solely on the
automated processing of your personal data. You can exercise your rights by contacting us MARINA, 32 – 08940 CORNELLÀ DE
LLOBREGAT (Barcelona). E-mail: eikonos@eikonos.com.
If you feel that your rights have not been properly addressed, you have the right to file a complaint with the supervisory authority
at www.aepd.es.
Data processing of minors
Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being
prohibited access and use of the portal to minors under that age. If at any time, the Responsible detects that a minor under 14
years has provided personal data, we will proceed to the cancellation of the same. Likewise, parents or guardians
may in any case contact EIKONOS S.A. to block the access account of minors in their care who have
registered by falsifying their identity.
Social networks
The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the
activities developed by our organization. These tools store personal data on the servers of the respective services
and are governed by their own privacy policy. It is recommended that you review and read the terms of use and privacy policy
of the social network at the time of registration, taking into account the different possibilities of configuration in
relation to the degree of privacy of the user profile on the social network.
Also, the Responsible reserves the right to remove from its social networks any information published by third parties that
violates the law, incites to do so or contains messages that violate the dignity of persons or institutions. As
also the right to block or report the profile author of these messages.
Treatment of Cookies
A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a web page.
Cookies allow the web, among other things, to store and retrieve information about the user’s browsing habits or
of your computer and, depending on the information they contain and the way you use your computer, can be used to
recognize the user.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in your browser program
. You can obtain more information by reading our Cookies Policy.